A photo of an elderly man with a look of excitement.
Remote Hearing Care and On-line Audiology Office
Welcome to Discount Hearing Aids, a trademark of Advanced Audiology Concepts, our on-line Audiology office. We are here to assist Ohioans with your personal hearing solution at discount prices. We offer hearing aids and Personal Sound Amplifiers along with accessories and extended warranties. Plus our audiologists are available to support you via on-line remote care from the safety of your home or office. All of our hearing aids (except for personal amplifiers) come with a 45 day support service bundle. Where you will have your video chats with real time programming changes to your hearing aids via a smart phone or tablet. It may sound complicated but we walk you through it all.
We carry both Traditional Hearing Aids (THA) and Personal Amplifiers. Traditional Hearing Aids are sophisticated devices that are programmed to your personal hearing needs and are adjustable to fit your ears. THA settings are determined based on your personal ability following a hearing test. You will find the list of features available on the different devices under product description in our on-line store. All THA come with a 45 day Support Service Bundle. The support services include real time device adjustments with video sessions.
Personal amplifiers can give you a little extra volume. They are typically preset with 3 or 4 volume levels that you can easily access on the device. Just place your order and they will be shipped directly to you along with a user guide.
All of our THA come with a one year warranty and 45 daySupport Bundle which includes 3 support sessions within 45 days:
1) An initial telephone session to provide instruction and training, and to set up the MyPhonak app for Remote sessions.
2) Remote session for fine tuning and further video instruction and demonstration
3) Remote session for fine tuning and outcomes measures
4) The 45 day period starts the day of the Telephone session, all services must be used with the 45 day period.
“The moment I called to set my first appointment through the
entire process, ordering, scheduling, fitting and follow up
was a WOW experience. Friendly, courteous staff” Anita
100% remote care: Order your devices and extended warranties, then send us a copy of your test results. We program your devices, ship them to you and follow up with email, telephone, and on-line remote care.
100% face to face care: we’ve partnered with Advanced Audiology Concepts (AAC) in Mentor, Ohio. Order your devices and then schedule an appointment with AAC at 440-205-8848 for your hearing test, hearing aid fitting and support services.
Combination of face to face care and remote care: Order your hearing aids, schedule with AAC for your hearing test and hearing aid fitting. And have your follow up visits on-line.
We value each individual’s right to self direct hearing care
We value diversity in service delivery models.
We value honesty, transparency and fairness in our interactions.